If you get the quote_not_exists error when placing an order, you will most likely have an old cart/quote open that has caused this. The error will most likely occur when a cart has been open for too long and become stale due to product or pricing updates.
To fix this:
- Click the GREEN Account Select button
- Remove any old carts
- Select the account you want to order for and open a new cart/quote
If the error still occurs, please contact Cavewire for further support.Keywords: ordering, error,