Getting Around
The Gift Card module comes ready for work right after installation.
Once installed the Gift Card module introduces its menus under the 'Catalog' section of your Cavewire store (Catalog > Gift Card) and 'Configuration' page (System > Configuration).
We suggest starting with the Gift Card Products section:
Catalog > Gift Card > Gift Card Products
Creating a Gift Card product
Welcome to the Gift Card Products section, this is where you create, manage and set up the Gift Card products. The process behind creating the Gift Card products is similar to that of normal Cavewire product types with the exception of Gift Card Information tab introduced by the module. Gift Card Information is a set of options that define the Gift Card product feel and functionality.
Let's create your first Gift Card product:
- Start creating a Gift Card product by clicking
button; - Configure all the settings familiar from creating Cavewire products: product name, product sku, product image, stock quantity etc.; using your store owner expertise;
- Click 'Gift Card Information' to get to the Gift Card product's options when done with general product settings;
- Configure all the required settings by the setting name (if you are feeling lost - refer to the Gift Card product settings);
For the demonstration purposes let's configure a virtual Gift Card product, that allows gift message, with open amount ranging from 501 to 1000 of the base currency. - Click
button once done with the 'Gift Card Information'.
That's it. You have just created your first Gift Card product.
Creating Gift Card codes
In addition to the Gift Card products the extension allows creating Gift Card codes directly. The Gift Card codes can prove interesting to the store owners who are planning on running physical gift card campaigns or giveaways.
Navigate to the 'Gift Card Codes' section:
Catalog > Gift Card > Gift Card Codes
Welcome to the Gift Card Codes section, this is where you create Gift Card codes and manage the gift cards purchased by your customers. This screen is a management centre of the module, whether you want to create a Gift Card code, look for specific code customer may have questions on, or check how well your gift card campaign does - this is a screen to refer to.
Creating a Gift Card codes is somewhat similar to creating a Gift Card product. There are no local Cavewire configuration options to set and all the settings available should be familiar by now.
Let's create a Gift Card code:
- Start creating a Gift Card code by clicking
button; - Fill in required 'Gift Card Information' and set required 'Sender Details' (if you are feeling lost - refer to the Gift Card code settings);
- Fill in required Recipient Details and decide whether you want the Gift Card code emailed to the recipient;
- Click button once done.
You have just created a Gift Card code.
Now it is high time to get in depth with the extension settings and get to know more about the configuration settings that will help you running a successful gift card campaign.
Adjusting Gift Card options and settings
Module settings
General settings of the Gift Card extension are applied to all the Gift Card products and codes created by default. These settings can be overriden on the product or code level respectively. The settings can be found at System > Configuration:
- Enabled - allows enabling/disabling the extension's output;
- Expires After (days) - defines after how many days since Gift Card has been purchased/created it will become inactive;
- Notification Email Sender - defines the email address from which all the Gift Card related notifications will be fired (e.g. Gift Card message).
Gift Card code settings
When creating a Gift Card code store owner is suggested to configure the following settings:
Gift Card Information:
- Initial Amount - defines the Gift Card amount equal to the base store currency that can be spent on the products available;
- Expires After, days - defines after how many days since Gift Card has been purchased/created it will become inactive (Extension settings value is set by default);
- Website - defines on what website (if you are using several) the Gift Card will be available for redeeming.
Sender Details:
- Sender Name - defines what name will be displayed in the field 'From:' of the notification emails;
- Sender Email - defines an email address from which the notification emails will be sent.
Recipient Details:
- Recipient Name - defines the name to address the Gift Card code recipient;
- Recipient Email - defines the email address to sent the Gift Card code to;
- Email Template - defines the notification email template (the templates are managed under System > Transactional Emails).
Gift Card product settings
When creating a Gift Card product store owner is suggested to configure the following settings:
- Card Type - defines the type of the Gift Card product:
- Virtual - the Gift Card code will be emailed to the customer who purchased the Gift Card product or to the Gift Card recipient;
- Physical - suggests that the store owner issues physical gift card for required distribution type (no email notifications sent);
- Combined - the Gift Card code will be emailed to the customer who purchased the Gift Card product or to the Gift Card recipient and suggests that the store owner will double the Gift Card code with a physical Gift Card.
- Card Description - allows typing in the Gift Card product description that will be displayed above the price block;
- Expires After (days) - defines after how many days since Gift Card has been purchased/created it will become inactive (overrides Extension settings value);
- Allow Message - allows customers to compose an email message and type in the Gift Card recipient's name and email address (the templates are managed under System > Transactional Emails);
- Email Template - allows defining a notification email template;
- Amounts - allows adding/removing the Gift Card product amounts available for customers to select;
- Allow Open Amount - defines if customers can manually enter required Gift Card amount;
- Open Amount Min/Max Value - defile minimum and maximum Gift Card value available for customers (works in conjunction with Allow Open Amount).
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