Support
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Activity overview
Latest activity by Support-
Support created an article,
Why am I not receiving emails?
This guide will provide an overview of common settings to check if you are not receiving emails generated from Cavewire. For this example, we will use the "FORGOT LOGIN DETAILS?" flow. Firstly, ...
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Support created an article,
Automated Emailing of Special Reports
Special Reports are a handy way to extract the specific information you need to support your business processes. These reports are tailor made by the Cavewire development team to present meaningful...
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Support created an article,
How to connect with a brand for wholesale orders
It's never been easier to order surfboards through Cavewire. On the homepage of your Cavewire system, you will see a list of the available brands in your region: What does this mean? Now you...
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Support created an article,
How to accept a connection request from a retailer
It's never been easier to receive surfboards orders through Cavewire! Retailers are now be able to see a list of all Cavewire Brands in their region. The home page for retailers will look sim...
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Support created an article,
Cavewire Releases 2019
September Features Float messages at the top of the screen in the Cavewire Admin so that no messages are missed do to the screen scroll location. Messages can be closed to hide them. Fixes Impro...
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Support created an article,
How to view your Connected Customer Cavewire Login URLs
You can now view which customers are connected to your Cavewire instance from the Customer Index screen. When you connect your retailers to your Cavewire system for ordering, these customers wil...
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Support created an article,
How do stop further rules processing work?
The Stop further rules processing flag allows you to make relationships between different rules. Your store will execute the shopping cart rules in order of priority. IF the system reaches a rule w...
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Support created an article,
New Retailer Welcome to Cavewire
By now you have your own Cavewire system setup to place orders, check your inventory and view what's available from your connected brands. View some of our how-to guides below to find out how to st...
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Support created an article,
What is my website success page URL?
In certain cases you may want to set up reporting for successful transactions. These could be setup using external service providers such as Google Analytics or other reporting software. In order t...
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Support created an article,
How do I clear my Chrome Browser cache?
Sometimes if you are having an issue with your system it could be to do with the browser you are using on your computer. Cavewire recommends running your system using Google Chrome as it is a new, ...
